Tag: GSIS touch
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Usability Evaluation of GSIS Touch Mobile Application in Kabayan, Benguet
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Kimberly C. Kamora-Dimot (Author) Abstract This study evaluated the usability of the GSIS Touch mobile application among active Government Service Insurance System (GSIS) members in Kabayan, Benguet. Grounded on the ISO 9241-11 standard, usability was measured in terms of effectiveness, efficiency, and user satisfaction. A descriptive-quantitative research design was employed using a validated self-structured questionnaire…