Tag: Service Quality
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Elevating excellence: How service quality drives student satisfaction
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by
Mary Grace P. Asistores and Romel C. Nemiño (Authors) Abstract The study examines how service quality drives student satisfaction to elevateexcellence in Hinatuan Southern College. Service quality dimensions are evaluated across assurance, communication, empathy, reliability, responsiveness, and tangibles. In contrast,student satisfaction components were evaluated through academic services, administrative services, campus environment, social services, and support…